WinCake(online) |
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1.5/10 Notez ce casino ! |
Type de jeux proposés par ce casino :
Services & équipements :
Adresse du casino : (Voir sur la carte ) Stasinou 1, Mitsi Building 1 - 1st Floor, Flat 4 PC 1060 Nicosie --- Chypre |
Le casino WinCake est un casino online. Le casino online WinCake propose des jeux en ligne et du poker online à ses clients. Pour le moment, le casino online WinCake n'a pas complété plus d'informations. Vous êtes propriétaire du casino WinCake? Cliquez ici pour compléter votre fiche. Labels & réseaux : Revolution Gaming Network Les internautes recommandent ce casino pour : 0/10 0/10 0/10 0/10 0/10 |
Période du séjour : 10/2011 au 10/2013
I have asked a withdrawal and 3 weeks after the request, the withdrawal was still pending.
So I contacted WINCAKE's support, and they replied : "Due to the current delays we are experiencing with cashouts, I'm afraid we cannot confirm a timeframe as we could not guarantee a timeframe and we do not wish to mislead you."
WINCAKE support also added that this cash out process can take months ("faster than 3 months though"). As you may only request up to $10K, you also need to know that if you want to withdraw more than $10K, you will need to wait the 1st $10K withdrawal to be processed before you are allowed to ask a 2nd withdrawal to be processed.
THIS MEANS THAT YOUR WITHDRAWAL MAY TAKE SEVERAL MONTHS TO BE PROCESSED FOR EACH SLICE OF $10K. Example : fo a $40K cash out, youmay need to wait months for the 1st $10K cash out to be processed, and then months again for the second $10K cash out to be processed, etc... 4 times in a row !!!
Here is there explanation : "our processors can only send so many withdrawals at any given time. The volume of withdrawal requests can only be sent at the rate of our processor and not as fast as we would all like. When there are more withdrawals than our processor can send, it causes a backlog which causes delays."
So far, I have no idea when I will get my funds back. THIS IS OBVIOUSLY NOT ACCEPTABLE IN TERMS OF RESPECT OF THE CLIENT.
Moreover, one must know that there are 2 separate fields of poker players, one for recreational players and one for good players : "Our software is now designed to stop the most advanced players playing with the more inexperienced and recreational players at cash ring games. Certain tables will not be available for recreational players that advanced players see and likewise, advanced players won't see some tables that less advanced players see."
Logiciel & Graphisme | 3/10 | |
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Variété de jeux proposés par le casino | 1/10 |
Le volume de jeu en Poker CashGame est-il satisfaisant? | 1/10 | |
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Le volume de jeu en tournois de Poker est-il satisfaisant? | 1/10 | |
Ce casino est-il dénué de collusion et de tricheurs ? | 4/10 |
Sécurité de paiement | 1/10 | |
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Dépôts et Retraits | 1/10 |
Recommandez-vous ce casino ? | 1/10 | |
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Evaluation globale du casino | 1/10 |