I am very surprised 888poker doesn't allow heads up poker : it's impossible to play 1 vs 1 on this poker room, so strange...

I have asked a withdrawal and 3 weeks after the request, the withdrawal was still pending.
So I contacted WINCAKE's support, and they replied : "Due to the current delays we are experiencing with cashouts, I'm afraid we cannot confirm a timeframe as we could not guarantee a timeframe and we do not wish to mislead you."
WINCAKE support also added that this cash out process can take months ("faster than 3 months though"). As you may only request up to $10K, you also need to know that if you want to withdraw more than $10K, you will need to wait the 1st $10K withdrawal to be processed before you are allowed to ask a 2nd withdrawal to be processed.
THIS MEANS THAT YOUR WITHDRAWAL MAY TAKE SEVERAL MONTHS TO BE PROCESSED FOR EACH SLICE OF $10K. Example : fo a $40K cash out, youmay need to wait months for the 1st $10K cash out to be processed, and then months again for the second $10K cash out to be processed, etc... 4 times in a row !!!
Here is there explanation : "our processors can only send so many withdrawals at any given time. The volume of withdrawal requests can only be sent at the rate of our processor and not as fast as we would all like. When there are more withdrawals than our processor can send, it causes a backlog which causes delays."
So far, I have no idea when I will get my funds back. THIS IS OBVIOUSLY NOT ACCEPTABLE IN TERMS OF RESPECT OF THE CLIENT.
Moreover, one must know that there are 2 separate fields of poker players, one for recreational players and one for good players : "Our software is now designed to stop the most advanced players playing with the more inexperienced and recreational players at cash ring games. Certain tables will not be available for recreational players that advanced players see and likewise, advanced players won't see some tables that less advanced players see."

Le rake de poker rooms en .fr est juste TROP élevé. C'est stupide de placer le niveau de rake aussi haut : c'est quasi impossible de gagner de l'argent au poker sur ce site et complètement impossible de gagner de l'argent en NL50€ et moins.
En 2011, Winamax.fr a modifié la formule de calcul de ses commissions (rake), pour mettre en place un rake d'environ 6.5% postflop. A part ça, Winamax.fr est un des 2 leaders sur le marché français avec pokerstars.fr, mais il n'y a pas beaucoup de joueurs. Ca semble impossible d'avoir une activité de reg gagnant sur Winamax.fr.

I want to relate what happened to me at Heypoker when I used to play at ongame in 2010 or 2011 because something rare happened and it deserves to be mentionned.
So I created an account at Heypoker, and started playing. When I got the players points needed to get my sign up bonus (2.5K$ I think), the money has not been transfered to my account. So I got in touch with the support and they told me that I only had 30 days to reach this players points number in order to get the bonus and this period was over, so that was the reason why the money had not been transfered to my account. I was disappointed but they were right : I had not seen I only had 30 days to get the bonus. Anyway, I sent them an email saying I was disappointed, and you know what? They accepted to GIVE me the bonus. I use the word "give" because that's exactly how I felt about it : they didn' have to, but they gave it to me. And that's one of the best experience I have had with an online poker room support.